---
title: Cheque
description: "When you enable the Cheque option you need to provide your full Address and Cheque Instructions. All these details are passed on to the customer so they know where to send the payment. The **Cheque instructions** is just a message…"
url: "https://snappytickets.co.uk/docs/cheque/"
updated: "2025-12-02"
category: Dashboard / Event Settings
---

# Cheque

When you enable the Cheque option you need to provide your full Address and Cheque Instructions. All these details are passed on to the customer so they know where to send the payment.

The **Cheque instructions** is just a message to the customer telling them how to send the cheque, eg "**Please write the order number on the back of the cheque**"

#### Payments

When a buyer pays via Cheque their order will be marked as **On Hold**. You can view all orders by going to your [dashboard](/event-dashboard) and clicking **View Orders** for the event you want to view.

Snappy isn’t linked to your bank account so it doesn’t know when someone has made a payment. You need to monitor your bank account and when the payment has been received, you can then tell Snappy by changing the order status from **On Hold** to **Completed** as shown in the BACS section [HERE](/docs/bacs/#2-toc-title). This will then send off a completion email to the buyer.