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Stripe

Setup

To enable Stripe payments tick the Stripe Gateway option and fill in the following keys:

  1. Stripe Publishable Key, this starts pk_live_xxxxxx
  2. Stripe Restricted Key, this starts rk_live_xxxxx
    NOTE: if you see this key as rk_live…..xxxx with dots in it, that’s NOT the key, it means you haven’t revealed the real actual key yet. There should be no ‘….’ in the key. 

You need to log into your Stripe account Dashboard to find your Stripe keys.

  • Sign in to your Stripe account.
  • In your dashboard, click “Developers”, then “API keys”.
  • On the “API keys” page, you can find both your publishable and restricted keys. However, to reveal your restricted key, click the “Create Restricted key” button.
  • You need to select real payments which are called “Live mode” in your Stripe account. Make sure the ‘View Test data’ button is OFF to see your live keys.
  • When you create a restricted key select ‘Provide this key to another website‘ and it will then ask you for the website name and the website address. Use the default permissions (leave customise permissions unticked).
    • Website name: Snappy Tickets
    • Website address: https://snappytickets.co.uk/
  • Make sure you copy the restricted key before closing the window as you can only view it once.

In case secret Stripe API keys are compromised, they can be blocked.

Payments

When a buyer pays via Stripe the order will complete immediately and payment will appear in your Stripe account straight away. There is no further admin for you to do. A completion confirmation email is sent to the buyer.

If you need to refund the payment then log into your Stripe account, find the order, and select the refund button. The Snappy order will be automatically set to ‘refunded’.

NOTE: Stripe does not refund their fee when you refund a customer’s order.